N-GEN Communications Web-based Seminars ©NGCS

Seminar - An Overview of Communications Technologies

Module 12 - Enterprise/SOHO Communications Needs and Solutions                                             Slide 4 of 30                                                                                                    ________________

  Enterprise Applications

                                              LAN-to-LAN Interworking

                                              Call Centers in Distant Countries

                                              Videoconferencing

                                              Supply Chain Management

                                              24X7 Access to Information

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Enterprises need a sound voice and data communications infrastructure on 24X7 basis to run their business effectively. 

LAN-to-LAN Networking - Most enterprises have LANs in their various locations and have to share the corporate information (such as human resources, marketing, sales, engineering and products).

Call Centers - Most enterprises are locating their Call Centers to distant countries to support the clients.

Videoconferencing - Allows rapid decision making and some visual contact with other employees. More so when people are located all over the world.

Supply Chain Management - Purchasing managers need to understand the purchasing habits of their customers and develop good relationships with the suppliers. This requires enterprises to network with each other for Just-in-Time inventory management.